A burst supply line in a 1920s Bungalow Heaven Craftsman can dump hundreds of gallons into your hardwood floors before you find the shutoff. An overflowing main line backs up into the lowest fixture in the house — usually a downstairs shower — at the worst possible hour. When that happens, you don't need a call center three states away. You need a Pasadena plumber who can be at your door fast.
PRI Plumbers and Rooters is based right here on N Hill Ave. A real person answers the phone, day or night, and a licensed technician is dispatched immediately — with the same flat rate whether it's 2pm Tuesday or 2am on a holiday.
Find your main shutoff — usually near the water meter at the front of the property — and turn it clockwise. In many older Pasadena homes the valve is corroded; if it won't budge, don't force it, just call us and we'll talk you through the nearest fixture shutoff.
If water is near outlets, the panel, or your water heater, switch off the breaker to that area — but never step into standing water to reach electrical equipment.
Call (626) 807-7717. We answer 24/7 with no phone tree for emergencies, give you an honest ETA, and dispatch a licensed tech right away.
We dispatch fast — 24 hours a day, 7 days a week. No extra charge for nights or weekends.